# Linklamp: switch swaps and repatching in Dearborn, MI, for MSPs Hands at the rack in Dearborn while your engineer runs the cutover. Linklamp serves independent MSPs with a client site in Dearborn, Michigan. Describe the switch swap or repatch in your own words (and paste the port map if you have it). The page draws the visit back as the client's closet: the ports, the label each photo will carry, what the person on site does, where your engineer signs off, and what the visit will not touch. Then request the proposal: Linklamp prices and schedules the visit and emails a proposal with visit duties, exclusions, price and a proposed time. Nothing is booked or priced until you accept it. ## What the visit does - Arrives inside your client's window and checks in on your bridge call. - Photographs every labelled port before anything moves, and again after, with the label tape in frame. - Swaps the switch and repatches row by row to your port map, or traces and labels first when there is no map. - Stays on the bridge until your engineer confirms links, PoE devices and uplinks are back. - Leaves close-out notes and the photos for your ticket. ## What it does not touch - Switch configuration, VLANs, firmware and acceptance: your engineer. - New outlets or circuits: electrical work for a licensed electrician; listed as a separate item for your client. - Fire alarm dialers or communicators: left exactly as they are, photographed, raised with your client and their alarm company. - New cable drops: a separate cabling item the proposal prices or leaves out. ## Worked example Note: "Need hands in Dearborn to swap a failed 24-port PoE switch at a dental office, 48126. Replacement is preconfigured, shipping to site, should arrive Thursday. We have the port map. Our engineer Dana will be on Teams and signs off. Office closed Saturday, prefer Saturday 9-12. Office manager has the key. Keep old switch on site." Port map rows: 1-8 phones (PoE); 9-12 APs (PoE); 13-20 workstations; 21 printer; 22 x-ray sensor PC; 23 firewall uplink; 24 unused Read back: Dental office, 48126: swap the 24-port PoE switch, repatch to your 24-row map, photograph every labelled port, done when Dana signs off on Teams. Run-sheet: 1. On site: Arrive inside the client window; office manager has the key. Check in on the bridge on Teams. Remote: Dana joins on Teams and opens the change. 2. On site: Photograph the closet, then every labelled port before anything moves. Remote: Dana gets the before photos in the ticket thread. 3. On site: Unmount the old switch, mount the replacement in its place, power it. Remote: Dana confirms the new switch is up on management. 4. On site: Repatch row by row to your 24-row map. Remote: Dana watches links come up as cords move. - Signoff: Dana confirms phones 1-8 up and powered; APs 9-12 up and powered; workstations 13-20 have link; printer 21 has link; x-ray sensor PC 22 has link; firewall uplink 23 up. Nothing after this happens until then. 5. On site: If signoff fails: remount the old switch and move the cords back, matching the before photos. Remote: Dana calls the rollback. 6. On site: Photograph every labelled port after; label the old switch and leave it on site. Leave close-out notes. Remote: Dana gets the after photos and notes for the ticket and closes the change. Open questions in the example: If the new switch does not come up on the management network, can your engineer reach it out of band, or should the person on site bring a console cable and share a session? Uplink modules (SFP) and patch cords: shipping with the switch, reuse the old ones, or should the visit bring them? ## Request Send the request from https://linklamp.meetinggrove.com/ or through the machine interface (/llms.txt, /openapi.json). A request is recorded with a reference; the reply comes by email to the address you leave. Without an address no proposal can be sent. Guidance: [How a visit runs](/visit/) · [What a visit can't touch](/boundaries/) · [Privacy](/privacy/) Operated by Tempered Technologies LLC, 8 The Green STE B, Dover, DE 19901.