Example · dental office, 24-port PoE swap
Dental office, 48126: swap the 24-port PoE switch, repatch to your 24-row map, photograph every labelled port, done when Dana signs off on Teams.
- Site
- Dental office, Dearborn, MI 48126
- Port map
- 24 rows from you
- Replacement
- shipping, pre-configured
- Old switch
- keep it on site
- Signoff
- Dana on Teams
- Access
- Office manager has the key
Every lamp is unlit. They light when Dana confirms on the bridge, on the day.
- phones 1-8 · PoE
- APs 9-12 · PoE
- workstations 13-20
- printer 21
- x-ray sensor PC 22
- firewall uplink 23
- unused 24
- Top bar: PoE device
SW1-23firewall uplink
Proposed label, after common TIA-606 practice (voluntary). If your client already has a scheme, we use theirs. The tape is in frame in both photos, so the ticket shows which port moved where.
Outside this visit
- Switch configuration and VLANs Dana, your engineer
Your engineer keeps configuration, firmware and acceptance. The person on site cables, powers and photographs; they change no settings unless your engineer asks them to type a command at the console.
Not in any visit: New circuits or outlets, anything on the fire alarm system, new cable runs (priced separately only when you ask), and switch configuration.
The run-sheet
On siteDana, remote
- 01On site
Arrive inside the client window; office manager has the key. Check in on the bridge on Teams.
Dana, remoteDana joins on Teams and opens the change.
- 02On site
Photograph the closet, then every labelled port before anything moves.
Dana, remoteDana gets the before photos in the ticket thread.
- 03On site
Unmount the old switch, mount the replacement in its place, power it.
Dana, remoteDana confirms the new switch is up on management.
- 04On site
Repatch row by row to your 24-row map.
Dana, remoteDana watches links come up as cords move.
- SignoffDana confirms, remotely
- phones 1-8 up and powered
- APs 9-12 up and powered
- workstations 13-20 have link
- printer 21 has link
- x-ray sensor PC 22 has link
- firewall uplink 23 up
Lit by Dana, on the day. Nothing below this line happens until then.
- 05On siteRollback, only if needed
If signoff fails: remount the old switch and move the cords back, matching the before photos.
Dana, remoteDana calls the rollback.
- 06On site
Photograph every labelled port after; label the old switch and leave it on site. Leave close-out notes.
Dana, remoteDana gets the after photos and notes for the ticket and closes the change.